Website for home appliance repair services
A website lets customers choose the appliance type and fault symptoms and see an estimated price range with their request. For appliance repair workshops in Tashkent, FRONTIX builds a website that gives customers a price estimate before they call out a technician.
Today's problem
- Customers call when a fridge or washing machine breaks, but the technician is at another job and can't say when they'll arrive, so the customer waits at home all day.
- Only the dispatcher knows (from memory or paper) where each technician is, so a nearby job goes to a free technician far away, wasting fuel and time.
- The warranty on a replaced part (such as a compressor) and which job it was used on aren't recorded, so the history can't be traced three months later.
- The price is only set after opening the appliance at home — if the customer disagrees, the trip is wasted, and no estimate can be given in advance.
The FRONTIX solution
Instead of the price only being set after the appliance is opened at home — and a wasted trip if the customer disagrees — the site shows an estimated price range by appliance type, brand and symptom, so the customer knows the rough budget before calling out a technician.
- Custom UI/UX design
- SEO optimization
- Fast load times
- CMS integration
Frequently asked questions
Is the price on the website exact?
The site shows an estimated range; the final price is set after the technician inspects the appliance, but the customer knows the rough budget in advance.
Can a request be submitted directly from the website?
Yes, the customer enters the appliance type, symptom and address, and the request goes automatically to the nearest free technician.
Other solutions for home appliance repair services
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