Telegram bot for law firms and lawyers
A Telegram bot lets clients book an initial consultation and briefly describe their issue without waiting on the phone. For law firms in Tashkent, FRONTIX builds an automatic intake system so no client is lost even at peak hours.
Today's problem
- New clients only find a trustworthy lawyer through personal contacts — there's hardly any information about the firm online.
- Clients aren't told what stage their case is at, so they keep calling for updates.
- Initial consultations can only be booked by phone, so at peak hours clients wait for an answer.
- Correspondence is scattered across phone, WhatsApp and personal Telegram, so documents and agreements get lost.
The FRONTIX solution
Instead of going to another firm while the phone is busy, the client describes the issue in the bot and books a free slot, so first enquiries aren't lost. All enquiries appear in one admin panel, so correspondence that used to be scattered across channels is now tracked in one system.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Does a lawyer have to reply immediately when a client messages the bot?
No, the bot takes the enquiry and passes it to the admin panel, and the lawyer replies or invites the client to a meeting when free.
Can clients find out through the bot which documents they need?
Yes, the bot automatically answers common questions (required documents, consultation fee) and prepares the client in advance.
Other solutions for law firms and lawyers
Ready to start your project today?
Let's build the right digital solution for your business together. Reach out for a free consultation.