CRM automation for law firms and lawyers
CRM automation brings each client's cases, documents and correspondence together in one system. For law firms in Tashkent, FRONTIX organises client communication and case status scattered across channels into a system where nothing gets lost.
Today's problem
- New clients only find a trustworthy lawyer through personal contacts — there's hardly any information about the firm online.
- Clients aren't told what stage their case is at, so they keep calling for updates.
- Initial consultations can only be booked by phone, so at peak hours clients wait for an answer.
- Correspondence is scattered across phone, WhatsApp and personal Telegram, so documents and agreements get lost.
The FRONTIX solution
The case stage (collecting documents, court proceedings, ruling) is clearly marked in the CRM, so clients don't have to call every time for an update. Instead of correspondence scattered across phone, WhatsApp and Telegram, API integrations gather all communication on one client card, so documents and agreements aren't lost.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
How does a client find out their case status?
Each case is tracked stage by stage in the CRM, and client notifications can be set up for whenever the admin updates the status.
Can correspondence from different channels be gathered in one place?
Yes, API integrations link conversations from Telegram and other channels to the client's CRM card, keeping the history in one place.
Other solutions for law firms and lawyers
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