Telegram bot for traditional medicine centres
A traditional medicine centre treats patients with traditional methods (herbal therapy, acupuncture, hirudotherapy). For traditional medicine centres in Tashkent, FRONTIX builds a Telegram bot where clients who are hesitant to call can ask questions in writing.
Today's problem
- Clients are wary of the safety of treatments (herbal therapy, hirudotherapy, acupuncture, etc.), but information about the practitioner's certificates and experience is only passed on verbally.
- Some clients are hesitant to call and would rather message the administrator with questions, but no such channel exists.
- A course usually has 8-10 sessions, and if a client takes a break or forgets, results suffer — yet nobody reminds them of the next session.
- There are many misconceptions about traditional medicine (e.g. "cured in one session"), and the centre has no way to share explanatory material beyond conversation.
The FRONTIX solution
Instead of clients holding back from calling, they send their question to the bot in writing, and the administrator or practitioner answers in detail without pressure — making the first step easier.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can the bot remind clients of their next session date?
Yes, during an 8-10 session course the bot sends a reminder the day before each session, preventing the course from being interrupted.
Who answers when a client asks the bot about a treatment?
The question goes automatically to the administrator or the relevant practitioner, and the client receives a written answer in the bot — no need to call.
Other solutions for traditional medicine centres
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