CRM automation for traditional medicine centres
A traditional medicine centre is a health facility using traditional treatment methods. For traditional medicine centres in Tashkent, FRONTIX implements CRM automation that tracks the length of each client's treatment course and their attendance.
Today's problem
- Clients are wary of the safety of treatments (herbal therapy, hirudotherapy, acupuncture, etc.), but information about the practitioner's certificates and experience is only passed on verbally.
- Some clients are hesitant to call and would rather message the administrator with questions, but no such channel exists.
- A course usually has 8-10 sessions, and if a client takes a break or forgets, results suffer — yet nobody reminds them of the next session.
- There are many misconceptions about traditional medicine (e.g. "cured in one session"), and the centre has no way to share explanatory material beyond conversation.
The FRONTIX solution
Instead of an 8-10 session course losing effect when clients skip sessions with nobody reminding them, the CRM stores each client's course schedule and sends automatic reminders before the next session, increasing the chance of finishing the course.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Can the CRM show which session a client is on?
Yes, each client's card shows how many sessions are done and how many remain, and the next visit is scheduled automatically.
Does the CRM track when practitioners' certificates expire?
Yes, each practitioner's certificate expiry is entered, and the administrator is reminded as it approaches — helping maintain trust.
Other solutions for traditional medicine centres
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