Pet stores
Telegram bot for pet stores and grooming services
A Telegram bot combines stock checks for food and accessories with grooming bookings in one place. For pet stores in Tashkent, FRONTIX gives customers quick answers from a bot instead of calling the store.
Today's problem
- To check whether a food or accessory is in stock, customers call the store or go in person.
- Grooming (washing, trimming) can only be booked by phone, and at peak hours customers can't get through.
- There's no way to quickly advise a customer on food or vitamins for their pet's species and breed.
- Nobody tracks when a regular customer's previously bought food will run out, and no reminders are sent.
The FRONTIX solution
Grooming could only be booked by phone, so at peak hours customers went elsewhere — in the bot they see free times and book themselves. There's no longer any need to call about food or accessory stock: the bot answers by product name.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can customers get food advice for their pet in the bot?
Yes, the bot filters product categories by animal type and age, so customers can find what suits their pet.
Can grooming be booked through the bot?
Yes, with the order-taking feature customers choose a date and time for grooming.
Other solutions for pet stores and grooming services
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