CRM automation for pet stores and grooming services
CRM automation stores information about each customer and their pet, including food purchase history. For pet stores in Tashkent, FRONTIX makes it possible to remind regular customers automatically before their pet's food runs out.
Today's problem
- To check whether a food or accessory is in stock, customers call the store or go in person.
- Grooming (washing, trimming) can only be booked by phone, and at peak hours customers can't get through.
- There's no way to quickly advise a customer on food or vitamins for their pet's species and breed.
- Nobody tracks when a regular customer's previously bought food will run out, and no reminders are sent.
The FRONTIX solution
Nobody tracked when a regular customer's food would run out, so no reminders went out — workflow automation estimates the run-out date from the last purchase and pack size and sends a reminder automatically. The CRM keeps each pet's species, breed and preferred products, making advice easier.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Does the system work out by itself who needs a food reminder?
Yes, workflow automation calculates the reminder time from the last purchase date and typical consumption.
Can we see statistics by animal type?
Yes, the reports and analytics section shows which products sell most for which animals.
Other solutions for pet stores and grooming services
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