Online ordering system for medical supply stores
A medical supply store sells equipment such as wheelchairs, blood pressure monitors and walking sticks. For medical supply stores in Tashkent, FRONTIX builds an online ordering system that lets customers order without seeing the product in person.
Today's problem
- When choosing a wheelchair, walking stick or blood pressure monitor, customers don't know the sizes, models or specs and have to inspect every product in the store.
- Some items (such as orthopaedic mattresses or compression garments) are chosen on a doctor's advice, but when a customer explains it over the phone, the seller can't find the right product.
- Customers buying for relatives (e.g. a wheelchair for elderly parents) often live out of town and can't order online without seeing the product — only by phone description.
- Stock information isn't updated, so customers arrive, find the size or model they need is sold out, and leave empty-handed.
The FRONTIX solution
Instead of an out-of-town customer ordering a wheelchair for elderly parents by describing it over the phone, the online ordering system shows each product's size, specs and photos, so the customer chooses, enters the delivery address and orders themselves.
- Cart & checkout
- Delivery tracking
- Order history
- Inventory integration
Frequently asked questions
Does the ordering system show whether a product is in stock?
Yes, each product card shows stock status in real time, so customers never arrive at the shop to find it sold out.
Can I order the model my doctor recommended?
Yes, in the order form the customer can leave the doctor's recommendation or a photo of the prescription with a note, and the seller picks the matching product and gets in touch to confirm.
Other solutions for medical supply stores
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