CRM automation for phone and computer repair services
CRM automation keeps spare part stock, warranty periods and order history in one place. For phone and computer repair services in Tashkent, FRONTIX builds a CRM that warns before parts run out and stores every warranty digitally.
Today's problem
- After dropping off a phone or laptop, customers have to visit or call every time to find out the stage (diagnostics, waiting for parts, ready).
- There's no system confirming who received a device posted from another city and where it is in transit — everything runs on trust.
- When parts such as screens or batteries run out, customers aren't warned and are sent away when they arrive.
- The repair warranty is only written on paper — if it's lost or worn, the customer can't prove the warranty is still valid.
The FRONTIX solution
Instead of sending customers away with "we're out of that part", the CRM warns automatically when screen or battery stock hits a minimum, and each repair's warranty is saved on the customer's card and can be checked in the system regardless of a lost paper receipt.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Is the warranty still confirmed if the receipt is lost?
Yes, every repair is linked to the customer's number in the CRM, and the warranty can be checked at any time without the paper receipt.
How do we know in advance that a part is running out?
A minimum stock level is set for each part, and when it's reached the CRM automatically alerts staff so shortages are avoided.
Other solutions for phone and computer repair services
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