CRM automation for translation agencies
CRM automation lets you manage documents, translators and deadlines in one system. For translation agencies in Tashkent, FRONTIX builds a CRM that tracks which translator has each document and what stage it's at.
Today's problem
- Nobody tracks which translator has a document or what stage it's at (translation, editing, notarisation), so customers call for updates.
- With several translators, who is translating what into which language is logged on paper or in messengers, and deadlines get confused.
- Customers only learn the price per language pair and document type by phone — prices aren't visible in advance.
- Notarisation queues and deadlines are tracked by hand, so urgent documents get lost among other orders and deadlines are missed.
The FRONTIX solution
Instead of document assignments among several translators being logged in scattered messengers with deadlines getting confused, the CRM assigns each document to a responsible translator, marks the stages (translation, editing, notarisation) and sends reminders as deadlines approach.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Does the CRM flag urgent orders?
Yes, urgent orders are flagged separately and shown at the top of the list so they don't run late.
Can translators' workloads be compared?
Yes, the system shows how many documents each translator has, helping assign new orders to whoever is least busy.
Other solutions for translation agencies
Ready to start your project today?
Let's build the right digital solution for your business together. Reach out for a free consultation.