Telegram bot for tour guide services
A Telegram bot manages a tour guide's daily bookings automatically. For tour guide services in Tashkent, FRONTIX builds a solution that shows the guide's free and busy times in the bot and steers tourists to the right date.
Today's problem
- A guide's daily bookings live only in personal chats, so two different tours can be booked for the same time.
- There's no formal request form for tourists to state the guide language and route preferences in advance.
- There's no quick way for guide and tourist to communicate route changes during a tour (weather, requests).
- Foreign tourists mostly have to pay in cash — there's no online prepayment.
The FRONTIX solution
Instead of the guide's bookings getting lost in personal chats and two tours clashing, the bot checks the guide's schedule for that day automatically before any booking and offers only free times.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can I find out in advance through the bot which days the guide is booked?
Yes, the bot keeps the guide's calendar and shows instantly whether they're free on the date a tourist asks about.
If one guide works in several languages, does the bot account for that?
Yes, the bot tracks the guide's languages and availability in each separately and steers tourists to a suitable guide and time.
Other solutions for tour guide services
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