Telegram bot for solar panel installation services
A solar panel installation business installs solar energy systems for homes and businesses. For solar panel installers in Tashkent, FRONTIX builds a Telegram bot that gathers new enquiries and sends customers reports.
Today's problem
- Customers don't know what system size they need for their roof area, orientation and monthly usage; an accurate quote requires a site visit, and there's no quick preliminary estimate.
- Customers can't find out in advance whether a system qualifies for state subsidies or instalment (leasing) plans — only by visiting the office.
- After installation, customers get no reports on generation or savings, so they don't feel the investment paying off and are less likely to recommend the company.
- New enquiries (address, roof type, budget) come from different channels (calls, social media) and aren't collected in one place, so some go unanswered.
The FRONTIX solution
Instead of new orders coming from different channels (calls, social media) with some going unanswered, the bot gathers every enquiry in one place, asks each customer about their address, roof type and budget, and sends the details to the team automatically — so no enquiry is overlooked.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can the bot send customers their installed panels' generation figures?
Yes, based on data from the system after installation, the bot can send customers a monthly or weekly report on energy generated and money saved.
Can customers get initial advice about subsidies or leasing in the bot?
Yes, when a customer asks, the bot gives a short overview of general terms and connects them to a specialist for an exact calculation.
Other solutions for solar panel installation services
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