CRM automation for solar panel installation services
A solar panel installation service designs and installs solar energy systems for homes and buildings. For solar panel installers in Tashkent, FRONTIX implements CRM automation that manages every enquiry and project.
Today's problem
- Customers don't know what system size they need for their roof area, orientation and monthly usage; an accurate quote requires a site visit, and there's no quick preliminary estimate.
- Customers can't find out in advance whether a system qualifies for state subsidies or instalment (leasing) plans — only by visiting the office.
- After installation, customers get no reports on generation or savings, so they don't feel the investment paying off and are less likely to recommend the company.
- New enquiries (address, roof type, budget) come from different channels (calls, social media) and aren't collected in one place, so some go unanswered.
The FRONTIX solution
Instead of enquiries arriving from different sources, not collected in one place, with some going unanswered, the CRM gathers every enquiry (calls, website, social media) into one list, assigns each a responsible manager and tracks the project stage (survey, quote, installation).
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Can the CRM track warranties on installed systems?
Yes, each customer's card stores the installation date and warranty period, and the system sends an automatic reminder as it approaches.
Does the CRM help prepare regular savings reports for customers?
Yes, if panel generation data is entered, the system produces a monthly savings report for the customer automatically, increasing the chance of referrals.
Other solutions for solar panel installation services
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