Telegram bot for print shops
A Telegram bot lets a print shop's customers follow their order stage (layout approved, printing, laminating) without calling. For printing services in Tashkent, FRONTIX builds a bot that shows every stage of a large print run in real time.
Today's problem
- Customers aren't warned that printed colours may differ from the screen, and the whole run has to be reprinted.
- The stage of a large order (e.g. 10,000 flyers) — layout approved, paper cut, printing, laminating — is only known if the customer calls.
- Exact colour codes and paper types from past orders aren't saved, so "do it like last time" produces mismatched colours.
- Rush orders ("the event is tomorrow") and regular ones share one queue, leaving the press operator to decide what to print first.
The FRONTIX solution
Instead of calling to ask what stage a large run is at, the customer enters the order number in the bot and instantly sees whether the layout is approved, the paper cut or lamination under way, and the bot sends an automatic message whenever the stage changes.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Which stages does the bot show?
Each production stage — layout approval, printing, cutting and laminating — is marked separately, and customers see the current status by order number.
Can urgent orders be placed through the bot?
Yes, the bot menu has a "rush order" option; such requests reach the operator with a special flag and are prioritised in the queue.
Other solutions for print shops
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