Telegram bot for massage and spa centres
A Telegram bot shows session booking and therapist availability in one place. For massage and spa centres in Tashkent, FRONTIX uses a bot to keep clients who would otherwise be lost when the phone line is busy.
Today's problem
- Sessions can only be booked by phone, and if nobody answers at peak hours the client goes elsewhere.
- Clients' health conditions and contraindications (such as pregnancy or allergies) aren't recorded and are asked verbally every time.
- Remaining sessions on a package (e.g. 10 sessions) are marked on a paper card — if it's lost, disputes follow.
- Several therapists' availability isn't visible in one place, so the receptionist checks each schedule separately.
The FRONTIX solution
With phone-only booking, clients can't get through at peak hours and go elsewhere — in the bot they see free times and book themselves. Remaining sessions on a package used to be marked on a paper card, causing disputes; now the count is kept automatically in the bot profile.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can clients see in the bot which therapist is free?
Yes, the bot shows every therapist's availability, and clients book with the specialist they want.
Can package sessions be tracked through the bot?
Yes, the client's remaining sessions are saved in their bot profile and update automatically with each booking.
Other solutions for massage and spa centres
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