Telegram bot for air conditioner installation and maintenance
A Telegram bot lets customers see free dates for air conditioner installation or servicing and book themselves. For air conditioning services in Tashkent, FRONTIX builds a bot that gives an exact date even on the hottest days, instead of a vague "tomorrow or the day after".
Today's problem
- Requests surge on the hottest summer days, but technicians' schedules are on paper, so customers get vague "tomorrow or the day after" answers.
- There's no list of customers who need a spring clean each year, so last year's customers can't be reminded and go to competitors.
- Model, capacity and last refrigerant top-up aren't recorded, so on the next call the technician rechecks everything.
- Ceiling height and outdoor unit placement aren't asked in advance, so only on site does it turn out that extra tools or a second technician are needed.
The FRONTIX solution
Instead of a paper technician schedule and vague answers, the bot shows technicians' free slots for the week in real time, and customers pick a day and hour and book themselves — two customers can't land in the same slot.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Is booking faster through the bot in summer?
Yes, the bot shows all technicians' free hours for today and tomorrow in real time, and customers book the nearest slot instantly — no waiting on the phone.
Can maintenance be booked through the bot too?
Yes, customers choose "preventive cleaning" separately in the bot menu and book it apart from installation.
Other solutions for air conditioner installation and maintenance
Ready to start your project today?
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