Telegram bot for cleaning companies
A cleaning company provides professional cleaning of offices, apartments and post-renovation spaces. For cleaning companies in Tashkent, FRONTIX builds a Telegram bot that takes orders and tracks crew status.
Today's problem
- When customers order cleaning (office, apartment, post-renovation), the price depends on area and service type but is calculated by hand with a manager over the phone every time.
- Several crews go to different addresses each day, but which crew is where and when they'll finish isn't tracked centrally, so customers keep calling to ask when the crew will arrive.
- Regular customers (such as offices) have an agreed weekly or monthly schedule, but it's unclear who reminds and confirms the next clean, and sometimes the crew forgets to come.
- Customer complaints after a clean (such as a stain left behind) aren't recorded, so the same problem repeats because the crew doesn't know about it.
The FRONTIX solution
Instead of customers calling again and again to ask when the crew will arrive, the bot tells them in real time when the crew sets off, arrives on site and finishes the job, so they stay informed without calling.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can the bot calculate the price by area and service type?
Yes, when a customer enters the room area and cleaning type (standard, post-renovation, etc.), the bot calculates an estimated price automatically.
Can the bot remind regular customers about weekly cleaning?
Yes, for regulars such as offices, the bot reminds both the customer and the crew the day before the next cleaning, reducing missed visits.
Other solutions for cleaning companies
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