Telegram bot for car repair shops and service stations
A Telegram bot lets customers book a free slot and choose a service without calling the garage. For car repair shops and service stations in Tashkent, FRONTIX builds automatic booking so no customer is lost even when the mechanic is under a car.
Today's problem
- Customers call the shop to book, but while the mechanic is under a car, the phone goes unanswered.
- Repair history (which part was replaced and when) is on paper or not recorded at all, so everything gets rechecked on the next visit.
- When a part is ordered, the customer isn't told exactly when it will arrive and calls again and again.
- Two customers get booked with the same mechanic at the same time because schedules aren't kept in one place.
The FRONTIX solution
Instead of going to another garage while the mechanic can't pick up, the customer sees free slots in the bot, chooses the service and books. All mechanics' schedules are visible in one admin panel, so two customers can no longer be booked with the same mechanic at the same time.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can the customer find out from the bot when the car will be ready?
Yes, once a service is chosen the bot shows an estimated completion time, so customers can plan when to collect their car.
In a garage with several mechanics, does the bot track each one's availability?
Yes, each mechanic has their own schedule, and the bot only offers free times, preventing bookings into taken slots.
Other solutions for car repair shops and service stations
Ready to start your project today?
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