CRM automation for car repair shops and service stations
CRM automation keeps information about every customer and their car (repair history, replaced parts) in one system. For car repair shops in Tashkent, FRONTIX turns records that get lost on paper into digital history and enables individual service for every customer.
Today's problem
- Customers call the shop to book, but while the mechanic is under a car, the phone goes unanswered.
- Repair history (which part was replaced and when) is on paper or not recorded at all, so everything gets rechecked on the next visit.
- When a part is ordered, the customer isn't told exactly when it will arrive and calls again and again.
- Two customers get booked with the same mechanic at the same time because schedules aren't kept in one place.
The FRONTIX solution
When a customer returns, the CRM history instantly shows which parts were replaced and when, so nothing has to be rechecked. Part orders are tracked through a workflow and delivery dates update automatically, so customers don't have to keep calling.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
How is a car's repair history stored?
Each car gets its own card, where replaced parts, dates and work performed are recorded automatically.
Can part deliveries be tracked?
Yes, the workflow marks the order status (ordered, in transit, arrived), keeping the admin — and, if needed, the customer — informed.
Other solutions for car repair shops and service stations
Ready to start your project today?
Let's build the right digital solution for your business together. Reach out for a free consultation.