Telegram bot for tyre fitting centres
A Telegram bot lets customers see free tyre-change slots and book themselves even at the height of the season, without waiting on the phone. For tyre fitting centres in Tashkent, FRONTIX builds a bot that eases the autumn and spring rush.
Today's problem
- In autumn and spring everyone tries to book a tyre change within a few days, but bookings are by phone only, so slots overlap and customers wait for hours.
- Nobody records which shelf a customer's stored summer or winter tyres are on, so next season the whole storeroom has to be searched.
- Wheel balancing and tyre pressure aren't written on the receipt, only mentioned verbally, so when a vibration complaint comes in, the work done isn't documented.
- Customers aren't automatically reminded about tyre age and tread depth, so safety-critical replacement dates are often missed.
The FRONTIX solution
Instead of everyone calling at once when the season starts and bookings overlapping, the bot shows free lifts for today and tomorrow in real time, customers pick a time and book, and nobody waits hours in the waiting room.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Is booking through the bot faster at peak season?
Yes, the bot shows all lifts' free hours for today and tomorrow in real time, and customers book the nearest slot instantly — no waiting on the phone.
Can tyre storage drop-off be booked through the bot?
Yes, "tyre storage" is a separate service in the bot menu, so customers choose in advance when to bring their tyres.
Other solutions for tyre fitting centres
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