CRM automation for tyre fitting centres
CRM automation keeps track of customers' stored tyres and the history of work done. For tyre fitting centres in Tashkent, FRONTIX builds a CRM that shows instantly where every set is stored instead of searching shelf by shelf.
Today's problem
- In autumn and spring everyone tries to book a tyre change within a few days, but bookings are by phone only, so slots overlap and customers wait for hours.
- Nobody records which shelf a customer's stored summer or winter tyres are on, so next season the whole storeroom has to be searched.
- Wheel balancing and tyre pressure aren't written on the receipt, only mentioned verbally, so when a vibration complaint comes in, the work done isn't documented.
- Customers aren't automatically reminded about tyre age and tread depth, so safety-critical replacement dates are often missed.
The FRONTIX solution
Instead of not recording the shelf and turning the whole storeroom upside down next season, the CRM assigns a shelf number to each set and finds it instantly by customer number, while every balancing result and pressure reading is stored digitally on the job sheet.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
How does finding tyres in storage get faster?
When a set is received it's given a shelf number and customer details, so next season entering the customer number shows where the tyres are straight away.
How are balancing and pressure documented?
After each service the balancing result and tyre pressure are recorded on the customer's CRM card, so if a complaint comes in the work done can be confirmed from the system.
Other solutions for tyre fitting centres
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