Telegram bot for veterinary clinics
A Telegram bot is an automatic system that lets pet owners book without calling and get vaccination reminders. For veterinary clinics in Tashkent, FRONTIX uses a bot to keep clients that would otherwise be lost to a busy phone line.
Today's problem
- When a pet falls ill in the evening or on a holiday, the owner calls several numbers not knowing which clinic is open.
- Vaccination and treatment history lives on a paper card, so another vet has to ask for it all over again.
- Appointments can only be booked by phone, so at peak hours clients wait a long time.
- Owners aren't reminded when the next vaccination or parasite treatment is due, and deadlines are missed.
The FRONTIX solution
With phone-only booking, clients wait at peak hours; in the bot they choose a free slot and book in a few taps. As the next vaccination or parasite treatment approaches, the bot sends an automatic notification, so nothing is missed.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can the bot send separate reminders for several pets?
Yes, each pet gets its own profile, and vaccination or treatment dates are tracked per profile.
Can the bot be used in an emergency?
Yes, the bot quickly shares the on-duty vet and the clinic's current status, so the owner gets an answer without calling.
Other solutions for veterinary clinics
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