Travel agencies
CRM automation for travel agencies and tour operators
CRM automation tracks customers, bookings and seats on group tours in real time. For travel agencies in Tashkent, FRONTIX builds a central system where every agent sees at once how many seats are left on a group tour.
Today's problem
- To learn about tour packages and prices, customers have to call — there's no clear information on the website or social media.
- Deposits, balances and document submission are tracked on paper or in a separate notebook, causing confusion.
- There's no system to remind customers about expiring visas or passports, so trips get cancelled at the last minute.
- Agents check open places on group tours by calling each other, risking selling one seat to two customers.
The FRONTIX solution
Instead of agents asking each other by phone about free seats and risking selling one seat to two customers, the CRM updates free seats per tour in real time, and reports and analytics show which tours sell best.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Is the risk of two agents selling the same seat eliminated?
Yes, the system marks a seat as taken the moment it's booked, and every agent sees it in real time.
Can we see which tours bring in the most revenue?
Yes, the reports and analytics module shows sales and revenue for each tour.
Other solutions for travel agencies and tour operators
Ready to start your project today?
Let's build the right digital solution for your business together. Reach out for a free consultation.