Clinics

Telegram bot for medical clinics

A Telegram bot is an automatic system that lets patients book appointments without calling and receive reminders. For clinics in Tashkent, FRONTIX automates through a bot the bookings that get lost to busy phone lines.

Today's problem

  • Patients calling to book an appointment often hit a busy line.
  • Patient history (diagnoses, prescriptions) is scattered across logbooks or kept in staff members' heads.
  • Doctors' schedules and free slots aren't visible to patients in real time.
  • Reminders about follow-up visits or procedures have to be made by phone, by hand.

The FRONTIX solution

Instead of hitting a busy line, the patient picks a doctor and a free slot in the bot and books in a few taps. An automatic reminder is sent before the appointment, reducing no-shows.

  • Order handling
  • Payment integration
  • Admin panel
  • Automated notifications

Frequently asked questions

Does the bot work for several doctors?

Yes, the bot shows all doctors and their free times, and patients book with the specialist they need.

Can follow-up reminders be sent?

Yes, the bot can be set to send an automatic reminder at a set time (for example, a check-up after treatment).

Other solutions for medical clinics

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