Telegram bot for insurance agencies
A Telegram bot sends automatic reminders before a policy expires and answers insurance questions quickly. For insurance agencies in Tashkent, FRONTIX builds an automatic notification system that stops policies from lapsing.
Today's problem
- Clients don't know when their policy expires, and their cover lapses.
- To learn about car, property or life insurance, clients have to call an agent.
- After a claim is filed, the client can't see what stage it's at and just waits for an answer.
- Agents keep their client base in personal notebooks or Excel, making expiring policies hard to track.
The FRONTIX solution
Instead of cover lapsing because the client didn't know the expiry date, the bot sends a notification a few days beforehand, so renewal isn't forgotten. After a claim is filed, its status can be followed in the bot, so the client doesn't have to call and wait for an answer.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
When is the policy expiry notification sent?
Automatic notifications go out a few days before expiry, giving the client time to renew.
Can claim status be followed through the bot?
Yes, every stage from acceptance to settlement is visible in the bot, so the client doesn't have to call the agent each time.
Other solutions for insurance agencies
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