Telegram bot for building materials stores
A Telegram bot quickly agrees delivery date, vehicle type and site address with the customer. For building materials stores in Tashkent, FRONTIX launches a Telegram bot that brings order to delivering heavy loads to construction sites.
Today's problem
- Different prices and minimum quantities for wholesale and retail buyers are calculated by hand, causing errors.
- Heavy, bulky goods like cement and paint are sold without knowing the exact stock, and shortages follow.
- Delivery dates and vehicle types for large orders to a site are agreed over the phone and get confused.
- There's no way to compare brands and grades of the same product (such as cement types), so customers choose wrongly.
The FRONTIX solution
Agreeing by phone how much cement, which truck and which day to deliver to a site often caused confusion — the bot asks the customer for the address, volume and date in order and sends the seller a ready order, removing the ambiguity of verbal agreements.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
How does the bot work out which vehicle a large order needs?
The bot asks for the weight and quantity of goods and recommends a vehicle type (van or truck) based on that.
Can the delivery date be changed through the bot?
Yes, the customer opens their order and requests a new date; once the seller confirms, the updated date is saved in the order.
Other solutions for building materials stores
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