Grocery delivery
Telegram bot for grocery and supermarket delivery services
A Telegram bot lets customers pick products from a catalogue and manage orders and notifications in one chat. For grocery delivery services in Tashkent, FRONTIX builds a bot that lets regulars resend their weekly order with one button.
Today's problem
- Product lists and prices change often, but updating the list in Excel or on paper takes hours.
- Large weekly orders can't be planned in advance — customers have to pick from the list from scratch each time.
- Delivery times aren't specified ("we'll come today"), so customers wait all day.
- Regular customers re-order the same products by hand every week — there's no subscription to repeat orders automatically.
The FRONTIX solution
Instead of regulars picking the same products by hand every week, the bot saves the previous order and resends it instantly with a "repeat" button, and automatic notifications remind customers as their delivery window approaches.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can a customer resend their previous order?
Yes, the bot saves the last order, and the customer can resend it with one tap.
Do customers get a reminder about delivery time?
Yes, automatic notifications message the customer before the delivery window starts.
Other solutions for grocery and supermarket delivery services
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