Wholesale companies
CRM automation for wholesale companies
A wholesale company supplies retail shops with goods in large volumes. For wholesale companies in Tashkent, FRONTIX implements CRM automation that manages price tiers, stock and receivables in one place.
Today's problem
- Different customers (retail shops) get individual discounts and price tiers by order volume, but prices live in Excel and managers calculate them by hand each time, making frequent mistakes.
- Warehouse stock and customer debts are kept separately, so managers can't tell exactly how much a customer owes or how much stock can be shipped.
- Large orders pass through several people (sales, accounting, warehouse), and nobody can centrally see the order's stage (confirmed, being picked, shipped).
- A new customer (shop owner) has to call a salesperson to learn about the company, range and minimum order — there's no online source to browse independently.
The FRONTIX solution
Instead of individual discounts and price tiers being calculated by hand in Excel with errors, the CRM applies each customer's set price tier automatically and calculates order totals without mistakes.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Can a customer's outstanding debt be tracked in the CRM?
Yes, each customer's card automatically shows their current debt, payment history and available credit limit.
Can the order stage (confirmed, being picked, shipped) be tracked in the CRM?
Yes, every order has a step-by-step status, and sales, warehouse and accounting all see it in the same system in real time.
Other solutions for wholesale companies
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