Telegram bot for online stores and retail
A Telegram bot is an automated sales channel where customers pick products from a catalogue and order right in the bot. For online stores in Tashkent, FRONTIX moves the manual Instagram DM ordering process into a bot.
Today's problem
- Orders from Instagram and Telegram are written down by hand, leading to mistakes and lost orders.
- Customers don't know their order status and keep asking "where is my order".
- Payment and delivery are coordinated by hand, separately, wasting time.
- Stock levels don't match across sales channels (Instagram, Telegram, the shop).
The FRONTIX solution
Instead of asking about a product in Instagram DMs and waiting for a reply, the customer browses the catalogue in the bot, adds to cart, enters an address and completes the order in minutes — all orders appear neatly in the admin panel.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Does the bot show stock levels?
Yes, sold-out products are automatically marked "out of stock" in the bot, so customers can't order what isn't there.
Can the bot offer discounts or promo codes?
Yes, promo code and discount logic can be added to the bot, encouraging repeat purchases.
Other solutions for online stores and retail
Ready to start your project today?
Let's build the right digital solution for your business together. Reach out for a free consultation.