Pawnshops
CRM automation for pawnshops
CRM automation lets you manage pledge agreements, customers and deadlines in one system. For pawnshops in Tashkent, FRONTIX builds a CRM that tracks every pledged item, its amount and term.
Today's problem
- Valuations, loan amounts and terms for pawned items are written on paper or in a notebook, making overdue pledges hard to track.
- Customers aren't warned before their pledge expires — they forget, lose the item or pay more interest.
- Where pawned gold, electronics and other items are stored, and their condition, isn't tracked precisely, so items are hard to find quickly.
- New customers have to visit a branch to learn how much they'd get for which kinds of items — prices aren't shown online.
The FRONTIX solution
Instead of pledged items and their storage locations being logged on scattered paper, the CRM opens a card for each item showing its type, valuation, storage location and term, making items quick to find.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
Does the CRM show overdue pledges automatically?
Yes, the system lists overdue and upcoming pledges separately, so staff can deal with them first.
If there are several branches, does each keep its own records?
Yes, the system keeps each branch's pledges and customers separately, while combined reports can be viewed centrally.
Other solutions for pawnshops
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