CRM automation for logistics and freight companies
CRM automation tracks driver availability, trips and costs in one system. For logistics companies in Tashkent, FRONTIX automates the truck schedule kept in Excel and prevents two orders landing on one truck.
Today's problem
- Truck and driver availability is kept in Excel, so two orders can accidentally land on the same vehicle.
- To find out where their cargo is, customers have to call the dispatcher every time.
- Route and fuel costs are calculated by hand for each trip and don't show the real cost.
- Combining small orders onto one trip in the same direction (consolidation) isn't systematic, so trucks run half-empty.
The FRONTIX solution
Instead of an Excel schedule where two orders accidentally land on the same truck, workflow automation shows every truck and driver's availability in real time, while reports and analytics calculate each trip's real cost including fuel.
- Workflow automation
- CRM integration
- Reporting & analytics
- API connections
Frequently asked questions
How can driver availability be tracked?
The system shows each driver and truck's current trip and free time in real time, so the dispatcher assigns orders to free trucks.
Is trip cost calculation automated?
Yes, the reports and analytics module automatically calculates each trip's cost by distance, fuel and time.
Other solutions for logistics and freight companies
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