Gaming clubs

CRM automation for gaming clubs

CRM automation calculates customers' play time and payments automatically. For gaming clubs in Tashkent, FRONTIX builds a solution that tracks session time on every PC and produces hourly charges without mistakes.

Today's problem

  • Customers only find out whether a PC or console is free when they arrive — there's no online booking.
  • Hourly rates and grouping PCs for tournaments are handled by staff by hand.
  • Tournament sign-ups and participant lists pile up chaotically across different Telegram groups.
  • There's no bonus or discount system for regulars based on hours spent at the club.

The FRONTIX solution

Instead of staff calculating hourly rates by hand and making mistakes, the system records the start and end of each session automatically and calculates the amount due precisely.

  • Workflow automation
  • CRM integration
  • Reporting & analytics
  • API connections

Frequently asked questions

Is a combined bill produced automatically for a group using several PCs?

Yes, the system calculates each PC's session separately and totals the group's payment on one receipt.

Can we get daily or monthly revenue reports?

Yes, the CRM produces daily and monthly revenue reports automatically from all sessions.

Other solutions for gaming clubs

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