Flower shops
Telegram bot for flower shops
A Telegram bot automatically takes the surge of holiday orders without a busy phone line. For flower shops in Tashkent, FRONTIX launches a Telegram bot that can take many orders at once on 8 March or Valentine's Day.
Today's problem
- Flowers wilt quickly, and if the available bouquets aren't updated daily, customers are offered flowers that aren't actually in stock.
- Large wedding or event orders placed days in advance get muddled when planned on paper or from memory.
- On holidays (8 March, Valentine's Day) the phone line is jammed and many customers go to another shop.
- If the delivery address and time aren't recorded correctly, flowers arrive late or at the wrong address and wilt.
The FRONTIX solution
On 8 March the phone was always busy and customers went to other shops — the bot "talks" with hundreds of customers in parallel and takes each order in turn, so nobody hears a busy tone.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
How many orders can the bot take at once on a holiday?
There's no limit — it chats with hundreds of customers in parallel and takes each order in its own sequence.
Can ready-made holiday bouquets be shown in the bot?
Yes, ready options like an "8 March set" can be added to the bot menu in advance, so customers choose quickly and order right away.
Other solutions for flower shops
Ready to start your project today?
Let's build the right digital solution for your business together. Reach out for a free consultation.