Telegram bot for pharmacies
A Telegram bot is an automatic system where customers search for a medicine and quickly find out whether it's available. For pharmacies in Tashkent, FRONTIX lets customers get an answer from a bot instead of calling a branch.
Today's problem
- To find out whether a branch has a medicine in stock, customers call or go round several pharmacies.
- There's no way to pre-order a prescription medicine and pick it up ready at a branch.
- Customers can't find the nearest night-time or 24-hour branch online.
- Customers with chronic conditions aren't reminded before their regular medicine runs out.
The FRONTIX solution
Instead of calling or going round several pharmacies, the customer types the medicine name into the bot and instantly sees which branch has it. When a regular medicine is about to run out, the bot sends an automatic notification, so the customer isn't left without it.
- Order handling
- Payment integration
- Admin panel
- Automated notifications
Frequently asked questions
Can prescription medicines be pre-ordered through the bot?
Yes, with the order-taking feature the customer sends a photo of the prescription and reserves the medicine in advance.
Can customers pay through the bot?
Yes, with payment integration the customer pays in advance and picks the medicine up ready at the branch.
Other solutions for pharmacies
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