Toy stores

Online ordering system for toy stores

An online ordering system lets customers order gift wrapping and a greeting card along with a toy. For toy stores in Tashkent, FRONTIX builds an ordering system with gift services built into the order flow.

Today's problem

  • Parents can't pick an age-appropriate toy on their own and always have to ask the seller.
  • Safety certificates and material details aren't shown clearly enough, so customers are wary, especially for toddler toys.
  • Orders spike before New Year and 1 June (Children's Day), manual intake can't keep up, and customers go elsewhere.
  • Extras for gift orders, such as wrapping and greeting cards, aren't tracked systematically.

The FRONTIX solution

Requests to gift-wrap a toy and add a card used to be remembered by hand and got forgotten — now the order form has "gift wrap needed?" and "greeting text" fields, so the seller sees the request clearly on every order.

  • Cart & checkout
  • Delivery tracking
  • Order history
  • Inventory integration

Frequently asked questions

Does gift wrapping cost extra?

Yes, gift wrapping has its own price, which customers see when ordering and can add if they wish.

Can customers write the greeting text themselves?

Yes, there's a separate text field in the order form; the customer writes their message and the seller prints it on the card.

Other solutions for toy stores

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